Payment and Refund Policy

All transactions for the purchase of intangible products are carried out through payment gateways such as PayPal that uses SSL encryption. This payment gateway is safe for the use of all types of credit and debit cards in different countries and your data is not stored during this process.

Since your purchase is a digital product, it is considered “used” after downloading, opening it and all purchases made at www.martina-alestahel.com are non-refundable or exchangeable. Since the products are intangible, there is a strict no-refund policy and the digital product is considered “used”.

www.martina-alestahel.com reserves the right to modify any information, including, but not limited to, prices, technical specifications, purchase conditions, and offers of products or services without prior notice.

Delivery of goods and services

If you do not send the link of the digital product in your USER PANEL after making the purchase, you can contact support at This email address is being protected from spambots. You need JavaScript enabled to view it. with the details of your transaction/payment to ensure that your product is delivered as soon as possible.